#ruby #customer_feedback #docker #react #ruby_on_rails #self_hosted

https://github.com/riggraz/astuto

#elixir #chat_widget #crm #customer_support #docker #drift #elixir_phoenix #frontend #gdpr_compliant #help_desk #heroku #intercom #javascript #livechat #phoenix #phoenix_framework #react #slack #typescript #zendesk

https://github.com/papercups-io/papercups

#typescript #braze #customer_engagement #email_marketing #nestjs #nodejs #omnichannel #react #slack #slack_bot #sms_marketing

https://github.com/laudspeaker/laudspeaker

#php #cdp #cms #cms_framework #customer_data_platform #dam #data_management #digital_platform #ecommerce #ecommerce_platform #experience_manager #hacktoberfest #master_data_management #mdm #online_shop #pim #pimcore #product_information_management #product_management #shop #wcms

https://github.com/pimcore/pimcore

#typescript #analytics #cdp #community #community_building #community_led_growth #customer_data_platform #developer_advocacy #developer_led_growth #developer_marketing #developer_relations #devrel #hacktoberfest #marketing_dev #open_source

https://github.com/CrowdDotDev/crowd.dev

#typescript #crm #crm_system #customer #good_first_issue #graphql #hacktoberfest #hacktoberfest2024 #javacript #marketing #monorepo #nestjs #open_source #postgresql #react #reactjs #sales #typescript #web

Twenty is an open-source CRM designed to give you full control and flexibility. Unlike traditional CRMs like Pipedrive and Salesforce, Twenty allows you to contribute, self-host, and customize it according to your business needs. It offers intuitive interfaces inspired by Notion, robust features for managing customers and opportunities, and the ability to integrate with other tools via APIs and webhooks. You can tailor the data model to fit your business, create tasks, track deals, and navigate the app easily with keyboard shortcuts. With frequent updates and a growing community, Twenty aims to empower your business without restrictive vendor lock-in.

https://github.com/twentyhq/twenty

#typescript #customer_engagement #customer_segmentation #email_notification #growth #javascipt #marketing_tools #messaging_app #messaging_platform #nodejs #onboarding #open_source #open_source_customer_engagement #push_notifications #react #self_hosted #sms_notifications #transactional_emails #typescript #white_label

Dittofeed is an open-source platform that helps you engage with your customers through various channels like email, SMS, WhatsApp, and more. You can create automated user journeys and highly customizable segments using a user-friendly interface. It allows you to design messaging templates using HTML, MJML, or Markdown and integrate with major email service providers. You can also track and analyze message performance from the dashboard.

The benefit to you is that Dittofeed gives you full control over your customer engagement strategies without relying on expensive third-party services. It's developer-friendly, self-hostable, and free under the MIT license, which means you can protect your sensitive data and avoid volume-based pricing. Additionally, it offers features like branch-based git workflows and testing SDKs to make managing your campaigns easier and more efficient.

https://github.com/dittofeed/dittofeed

#python #ai_agents #customer_service #customer_success #genai #llm

Parlant is a tool that helps you control how AI agents behave when talking to customers. It lets you set specific rules, called guidelines, that the agent must follow in different situations. This means you can ensure the agent's responses are consistent and align with your business needs. With Parlant, you can easily update these rules without retraining the AI, and it also helps you detect any conflicts in the rules. This makes it easier to manage and improve the agent's behavior, ensuring reliable and efficient customer interactions. Additionally, Parlant supports multiple AI providers and offers a user-friendly interface for testing and debugging, making it easier to deploy and maintain your AI agents.

https://github.com/emcie-co/parlant

#php #calendar #contacts #crm #crm_platform #crm_system #customer_portal #customer_support #customizable #documents #email_marketing #kanban #leads #open_source #php #platform #sales_automation #single_page_application #support

EspoCRM is a free, open-source CRM tool that helps you manage customer relationships by organizing leads, contacts, sales, marketing, and support in one easy-to-use web app. It has a clean interface, customizable features, and a REST API for integration, making it flexible for startups, small businesses, and developers. It automates repetitive tasks, saving time and reducing errors, while providing detailed reports to improve decision-making. Being open-source, it’s cost-effective with no licensing fees, and supported by a helpful community. This means you get a powerful, adaptable CRM that boosts productivity and customer management without high costs[1][3][5].

https://github.com/espocrm/espocrm