#python #ai_agents #customer_service #customer_success #genai #llm

Parlant is a tool that helps you control how AI agents behave when talking to customers. It lets you set specific rules, called guidelines, that the agent must follow in different situations. This means you can ensure the agent's responses are consistent and align with your business needs. With Parlant, you can easily update these rules without retraining the AI, and it also helps you detect any conflicts in the rules. This makes it easier to manage and improve the agent's behavior, ensuring reliable and efficient customer interactions. Additionally, Parlant supports multiple AI providers and offers a user-friendly interface for testing and debugging, making it easier to deploy and maintain your AI agents.

https://github.com/emcie-co/parlant