Dear MEXCer,

We are sorry to inform you that due to a service disruption with AWS, some users may currently experience issues on the MEXC App and Web platform, including：

🔹Abnormal candlestick charts
🔹Failed order cancellations
🔹Delays in asset transfers for spot trading
⚠️No effects on Futures trading

Our customer support system has also been affected. Please stay informed through our official social media channels and email updates.

We want to assure you that your assets on MEXC remain fully secure. For any losses incurred as a result of this platform-related issue, we will prepare a compensation plan to appropriately reimburse affected users.

Our technical team is actively working to resolve the issue. We will notify you immediately once full functionality has been restored.

We sincerely apologize for the inconvenience caused and appreciate your continued understanding and support.

MEXC Team

Thank you for your patience. All services affected by the AWS disruption, including our online customer support system, have now been fully restored.

If you have any questions or need assistance, please don’t hesitate to reach out to our online support team. We truly appreciate your understanding and continued support.

🏆Top 5 Trading Pairs of #MEXC’s 0 Trading Fee Fest (Apr 16, 2025):

$SOL, $SUI, $LINK, $TRUMP, $ENA

No trading fees, just pure gains 👉https://s.mexc.com/mevent/xqSD9MbX

Want to earn up to 70 USDT just by trading? 🤑

Trading on #MEXC DEX+ just got even more rewarding! 💸
✅ Trade for 3 consecutive days with total volume ≥ 100 USDT → Get 20 USDT bonus
✅ Trade for 7 consecutive days with total volume ≥ 300 USDT → Get an extra 50 USDT bonus

🎯 That's up to 70 USDT in rewards — just for trading on MEXC DEX+!
Don’t miss out — start your DEX+ journey now 👉 https://s.mexc.com/mevent/O2ugnbrv

#MEXC #DEXPlus

📣 A Friendly Security Reminder for MEXC API Users & Developers

We're aware of recent discussions about malicious SDKs affecting the wider crypto space. Maintaining a secure environment requires our collective effort.

Here are some key tips for our API users:
✅ Always source your SDKs directly from our official MEXC API documentation: mexc.com/mexc-api
🧐 Be cautious of third-party packages. Verify their authenticity through official channels.
🔑 Treat your API keys like gold! Limit permissions, use IP whitelisting, and rotate them regularly.
🛡️ Double-check code origins and URLs before executing.

For more: https://www.mexc.com/support/articles/17827791523373

Let's keep our community safe together

Thrilled to unveil the winners of the Daily Trading Volume Ranking for the #Celebra7eMEXC trading competition (Apr 15, 2025).🚀

Sign up, trade and win a share of the $10,000,000 prize pool👉 https://s.mexc.com/mevent/1KyyEPJv

🎉 The #MNTExtravaganza is heating up!

🔥 Trade MNT Futures & Share a Whopping 300,000 USDT Bonus!

New or pro, all traders are welcome—hit the volume, climb the ranks, and claim your share of the massive prize pool!

💎 Start trading now 👉 https://promote.mexc.com/r/6Wve0pYh

#MEXC #MNTExtravaganza #FuturesTrading

📣 A Friendly Security Reminder for MEXC Users

We’re aware of suspicious SMS messages targeting MEXC users, posing a potential phishing risk and raising security concerns.

Here are some key tips for our users👇

МЕХС official SMS NEVER:
❌Contain clickable links
❌Request a phone call
❌Ask for password/verification code

If you have any other questions, please feel free to contact our online customer service anytime.

Let's keep our community safe together!